Consulting

Our consulting services support organizations in building sustainable, inclusive systems. We specialize in accessibility audits, policy development, strategic planning, stakeholder engagement, and multi-year accessibility frameworks — always grounded in lived experience and sector-specific insight.

The Five Pillars

At the heart of our consultation and training practice is a commitment to creating meaningful, inclusive, and impactful learning experiences. Our methodology is shaped by five core pillars that guide every engagement and contribute to our success:

  1. Audience-Centered Design
    We begin by deeply understanding who we’re working with. Our content is tailored to the unique needs, goals, and lived realities of each audience—ensuring not just relevance, but resonance. We also customize the modality (in-person, virtual, hybrid) and delivery style (interactive facilitati/on, guided learning, etc.) to meet the preferences and access needs of participants.

  2. Interactivity and Environment Setting
    Our sessions are grounded in creativity, innovation, and active participation. We design learning environments that encourage engagement—using activities, storytelling, multimedia, and dynamic facilitation methods to create a space where everyone feels invited to contribute. The environment we cultivate supports safety, curiosity, and exploration.

  3. Co-Design as a Learning Philosophy
    We see training and consultation as a shared journey. Through co-design, we collaborate with clients and participants to develop and refine content, ensuring it reflects collective wisdom, organizational context, and evolving needs. This approach fosters ownership, relevance, and long-term impact.

  4. "Read and Respond" in Real-Time
    Our facilitators are responsive, not scripted. We read the room and engage in a two-way process of listening and adapting in real-time, treating every session as a dialogue rather than a delivery. This dynamic exchange ensures that the learning experience remains flexible, relevant, and alive to the moment.

  5. Relational Practice Beyond the Session
    We prioritize building meaningful relationships with our clients that extend beyond the training or consultation itself. Trust, continuity, and care are key to our work. These relationships enable deeper understanding, sustained engagement, and collaborative growth over time.

Our Service Packages

We offer three progressive levels of engagement to support organizations at any stage of their inclusion and accessibility journey. Our consulting services span a wide range of focus areas, including—but not limited to—accessibility strategy development, multi-year accessibility plans, employment equity and inclusive practices, and accessible education program design.

With deep expertise in both STEM and healthcare, we help organizations address sector-specific accessibility challenges—from creating inclusive research and innovation environments to embedding accessibility into clinical education, patient care, and health service delivery. We also advise on policy and standards compliance, organizational culture change, and community engagement to ensure accessibility principles are embedded across operations and outcomes.

Custom packages are available for clients with unique needs, allowing us to co-design a tailored engagement that addresses your specific goals, sector context, and capacity.

Seed Package – Foundational Engagement 

Designed for organizations beginning their inclusion journey, the Seed Package focuses on building awareness, assessing current practices, and setting the stage for meaningful accessibility work. Through targeted consultations, sector scans, legislative reviews, community engagement, and an interactive strategy workshop, we provide a clear picture of where you are and actionable recommendations to guide your next steps.

Bloom Package – Collaborative Development

For organizations ready to deepen their commitment to accessibility and inclusion, the Bloom Package builds on the Seed foundation with expanded stakeholder engagement, a strategic planning workshop, tailored training sessions, and a comprehensive SWOT analysis. Together, we co-create a clear, actionable roadmap to drive sustainable change.

Thrive Package – Full-Service Partnership

For organizations committed to long-term transformation, the Thrive Package offers comprehensive, hands-on support for implementing accessibility strategies and fostering cultural change. From co-design workshops and executive briefings to ongoing coaching, training, and advisory services, we partner with you to embed accessibility across your operations and achieve lasting impact.

From Seed to Thrive: What’s Included

Here’s our services at a glance — so you can choose the approach that best fits your goals, timeline, and resources.

Add-On Service: Implementation Partnership

For organizations looking to go beyond planning and into meaningful action, we offer an add-on service designed to bridge the gap between strategy and execution. This service includes:

  • Implementing Accessibility Strategies: Overseeing the rollout of plans, policies, and procedures across teams and departments.

  • Ensuring Compliance with Regulations: Monitoring and guiding compliance with laws like the Accessible Canada Act.

  • Collaborating with Stakeholders: Facilitating engagement with employees, leadership, and community to advance accessibility goals.

  • Fostering a Culture of Accessibility: Helping embed accessibility as a shared organizational value, shifting culture and practice.

  • Monitoring and Reporting: Tracking progress, preparing reports, and highlighting areas for improvement and emerging risks.

  • Serving as a Subject Matter Expert: Providing trusted guidance to leadership and teams on accessibility strategy, trends, and best practices.

Sample deliverables may include:

  • Monthly or quarterly coaching calls with leadership or project teams

  • Development of implementation work plans and accountability frameworks

  • Stakeholder engagement sessions and community updates

  • Internal briefing materials and executive updates

  • Annual or semi-annual progress reports against MYAP commitments

  • Customized resource guides or toolkits to support staff implementation

This add-on empowers organizations to maintain momentum, build internal capacity, and advance their inclusion goals sustainably. Pricing is tailored based on scope, duration, and organizational needs.

Custom Collaborations

For organizations with unique needs or non-traditional project scopes.

Not every journey fits neatly into a tier. For clients seeking something more tailored, we offer customized engagements co-designed through a discovery process. Whether you need a blend of services from across our packages, a standalone initiative, or something entirely new, we work with you to craft the right experience. These packages are flexible, scalable, and shaped in partnership with your team.

Revenue Note: Custom engagements are priced according to scope, duration, and level of involvement. Initial discovery session required to begin design.

Fee Structure & Operating Assumptions

  • For every 1 hour of client-facing work, we invest ~4 hours of behind-the-scenes coordination, research, and development.

  • In-person services incur additional costs (e.g., travel, accommodation).

  • Virtual services are priced as listed. Discounts may apply for multi-engagement contracts or community/non-profit partners.